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Management Essentials: Effective Communication for Managers in Today’s Workplace

Wednesday, July 15, 2020 (10:00 AM - 11:00 AM) (MST)


Session 3: Effective Communication for Managers in Today’s Workplace

Whether it’s through e-mail, text, in-person, or virtually, communicating effectively is critical for a manager’s ability to perform.  This session covers best practices regarding communication in the modern workplace as well as addressing some pitfalls related to a manager’s communication.  Specifically, we’ll address:

 • When it’s appropriate to use the various types of communication

 • Best practices and risks related to each form of communication

 • Indications that a manager is over-communicating or under-communicating

 • Gauging understanding when communicating

 • Adjusting your communication approach to fit the purpose and the audience

Registered participants will receive a certificate of attendance for the session(s) they engage in.  Participants in at least 4 of the 5 sessions (including the first session) will also receive a Management Essentials Certification.

 The fee for all sessions is waived for ASBA-member businesses—our way of supporting your efforts to ensure your business survives and thrives. These trainings are targeted at newer supervisors and managers, or those who might benefit from a refresher on these fundamental management topics.

Eric Koester’s Bio

 Eric Koester is a 2nd year MBA candidate at the W. P. Carey School of Business at Arizona State University and is completing a management consulting internship through FinePoint HR. A week after graduating from the University of Wisconsin-Parkside with his undergraduate degrees in Sport Management and Exercise Science, Eric left for Mongolia to serve in the United States Peace Corps. During his service in Mongolia, he elevated to the role of liaison to the Mongolian government, implementing trainings and community projects focused on developing soft skills, leadership, and healthy lifestyles.



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Robin Duncan
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