bilingual store manager
As a Store Manager ("SM"), you will serve as second-in-command to a team dedicated to making a difference. Whether it's building customer relationships or demonstrating new sales techniques, you will work daily to set an example and become a key contributor in achieving the store's success. While you're helping your team and the business grow, we'll provide you with ongoing and comprehensive training and development program to take your career to the next level.
Essential Duties And Responsibilities
Develop customer relationships to build new business, maintain store profitability, and further brand loyalty and recognition.
Work to grow your store by leveraging business-to-business partnership opportunities, obtaining referrals, participating in and hosting in-store and community events.
Coach and develop team members and assist with employee management and training in order to maximize the team's potential.
Assist in managing overall store performance by meeting Key Performance Indicators (KPIs) and tracking, analyzing, and training team members on various performance reports.
Maintain office security and conduct proper opening and closing procedures, including management of vault, cash drawer, and bank deposits.
Oversee account management and recovery processes while maintaining a focus on customer service to prevent loss and charge off accounts. Partner with vendors on auctions, vehicle sales, and moving consignment.
Ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations.
Assist in running the store and day-to-day operations in the absence of the General Manager.
Utilize personal vehicle to complete bank deposits and other Company business throughout the work day.
Work efficiently in a rapidly-changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.
Utilize strong interpersonal skills to communication and interact with customers and team members at all levels.
Ability to maintain a full-time work schedule with regular in-person attendance, including limited Saturday hours, is required for this position. A full-time work schedule for this position includes, at a minimum, 40-hours per week.
Submit Resume to Jonathan.Escalera@titlemax.com