PSCU- Virtual Job Fair

PSCU continues to monitor the evolving coronavirus (COVID-19) situation and is taking actions to minimize the risk to employees and to lower the probability of the spread of the virus to you, your families, and the communities where we operate. We continue daily ongoing enhanced cleaning protocols at all locations.  

Due to the fluidity of COVID-19 and PSCU’s commitment to safety, all new hires must be willing to transition to work from home if needed and as PSCU business needs may require.  Working from home necessitates a quiet place to work, Internet access with a minimum speed of 5 MBPS up/down, access to an Android or Apple smartphone, and the ability to hardwire to an Internet modem via an Ethernet cord.  Ownership of or access to an Ethernet cord is not required and can be supplied by PSCU.

What you’ll do: one of the most important roles at PSCU

Tap your winning personality and passion to help others by assisting customers who call for—well, help.

• Take inbound calls from credit union members—no cold calling.
• Help resolve account issues and financial inquiries.
• Build rapport, provide excellent customer service, and impact people in a positive way.

Visit our Agent Experience to learn more about the opportunity! http://www.pscu.com/careersagent/

What you can expect: more than a call center
This is more than a job. This is a family. Because there is no obstacle we can’t overcome together.

• Culture of belonging and recognition, where peers and managers support you personally and professionally
• State-of-the-art, high-tech campus with free parking, grills, game rooms, smoothie/coffee bar, gym access, and sports courts
• Generous benefits from a prestigious and growing organization, including paid medical leave, tuition reimbursement, and 401(k)
• Shift differentials, bilingual differentials, and unlimited bonus opportunities

What we seek: customer service from head to toe
You love to talk, you think on your feet, and you smile when you’re on the phone.

• Empathy and resilience in dealing with customers who need help
• Superior customer service skills and financial understanding
• High school diploma or GED
• Comfort navigating multiple systems/online applications

It’s not what we do – it’s why we do it. Be a part of helping credit union members build a better financial future.